Privacy | Villento information on villentocasinouk.co.uk
Privacy scope
This page on villentocasinouk.co.uk explains Villento's published privacy arrangements. Those arrangements belong to the casino and are not a declaration of how villentocasinouk.co.uk processes visitor data. A verified account of villentocasinouk.co.uk's own data handling is not yet provided in this development version.
Do not send identity documents, payment details or casino account information to [email protected]. That address is a development placeholder.
Who the casino policy identifies
The Villento privacy policy names Villento Casino as data controller and describes it as managed by Apollo Entertainment Limited in Malta. Villento's terms separately name Fresh Horizons Limited as the brand manager. These are the roles stated in the respective documents; neither company is identified here as the owner or controller of villentocasinouk.co.uk.
Use and protection of player data
Villento describes profiling and automated decisions using information such as a player's age, location and gameplay. Its materials also describe player-data use for artificial intelligence training, with consent sought where the law requires it.
The casino policy describes encryption, tokenisation and password controls. For transfers beyond the European Economic Area, it specifies destinations with adequate protection or alternative safeguards. These are statements about the casino's arrangements, not a guarantee that any transfer or system is risk-free.
How long information may be kept
| Information or request | Casino policy position |
|---|---|
| Verification documents | Five years after account closure, with longer storage where a regulatory requirement applies |
| Responsible gambling, exclusion and anti-money-laundering records | Some circumstances can require indefinite retention |
| Marketing preference changes | Processing can take up to 48 hours |
| Privacy requests | The policy gives a processing period of up to 30 days |
Closing a casino account therefore does not mean that all associated records are immediately deleted.
Casino privacy enquiries
Villento lists [email protected] for data-protection concerns. Its policy provides for a complaint to the relevant supervisory authority in the player's country if the matter remains unresolved. These arrangements concern casino data; they are not a response-time promise from villentocasinouk.co.uk.
For the cookie categories described by Villento, read [cookies](/cookies/). For questions about these pages, use the information on [contacts](/contacts/).
Site information
[Terms](/terms/) · [Privacy](/privacy/) · [Cookies](/cookies/) · [Responsible gambling](/responsible-gambling/) · [Contacts](/contacts/)