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Terms | Villento information on villentocasinouk.co.uk

About these terms

villentocasinouk.co.uk presents information about Villento in a development version. The casino rules below describe Villento's service; they do not create a gambling agreement with villentocasinouk.co.uk. The operator's full terms govern casino accounts and play.

Operator and geographical scope

Villento's terms identify Fresh Horizons Limited as the company managing the brand and give Kahnawake Gaming Commission licence number 00972, issued in Canada. That statement concerns Villento, not a licence held by villentocasinouk.co.uk, and is not a claim of UK Gambling Commission authorisation.

villento.com displays a notice restricting access for UK players. The terms also refer to villento.co.uk, but that reference does not establish the separate site's UK licensing or availability. Information on villentocasinouk.co.uk should not be read as an invitation to bypass the villento.com restriction.

Eligibility and account details

Villento prohibits underage gambling and makes players responsible for checking whether gambling is lawful where they live or play. The casino can request identity evidence at any stage. Underage accounts are closed, with accumulated winnings forfeited to the Kahnawake Gaming Commission.

  • Each player may hold one casino account. Duplicate accounts can be suspended and related winnings confiscated; repeat use of a sign-up bonus is prohibited.
  • Inaccurate or incomplete registration information can lead to suspension while checks are made. If verification fails, the casino may close or suspend the account and confiscate or refund balances, or void deposits, at its discretion.
  • Sharing login credentials can result in account closure or suspension without a refund.
  • Moving money from one player's casino account to another is prohibited.

Play and account closure

Villento prohibits software used to manipulate results. Its terms also treat virtual-machine use as manipulation and allow confiscation of gains. A system fault invalidates affected wagers and payouts from the faulty game.

To request account closure, contact the casino's support team. For a break related to gambling harm, follow the specific process on the [responsible gambling page](/responsible-gambling/); a general enquiry is not confirmation of exclusion.

Complaints about the casino

Villento's complaint procedure starts with its Casino Support Centre. Complaints must be raised within six months of the event. Unresolved disputes can be referred to eCOGRA, which the terms designate as the alternative dispute resolution body and whose decision they describe as final. The terms also permit complaints directly to the Kahnawake Gaming Commission.

The English terms take precedence over translations. Villento reserves the ability to revise its terms without advance notice and treats continued use as acceptance of changes. This summary does not replace those terms.

For questions about villentocasinouk.co.uk content, see [contacts](/contacts/). [email protected] is a development placeholder, not a casino complaints channel.

Site information

[Terms](/terms/) · [Privacy](/privacy/) · [Cookies](/cookies/) · [Responsible gambling](/responsible-gambling/) · [Contacts](/contacts/)